Bug Reports

My support chat on the takeoff screen isn't working. It keeps saying "sending..." and requests that I check my internet connection.

group by not sorting correctly. also won't let me multi select and change the property in my takeoff sidebar. the takeoff property is showing corr...

As the title indicates, we uploaded a set of revised plans, used the "copy takeoffs to new pages" option, and half of the take offs got moved off ...

When the AI scale feature is used on a drawing that wasn't automatically scaled upon initial project upload the loading wheel on the page selector...

today it's only working for me on the first try. second try it doesn't seem to want to end the line.

Is there a way to make the lines not bleed so much when printing. On the takeoff those are 1" lines, but when I print it's more like 4" or 5"

Whenever I create a new takeoff under a new folder by right clicking the folder, then selecting 'new child' , then the takeoff type, it is default...

Within 'Templates' I created a beam with the Hip/Valley tool and added the specific beam type from 'Items' and set the item properties to round up...

When I convert the takeoff measurement to a item, the codes do not flow thru. Can you help here? See how the UF3 - (Code) does not have a numbe...

Why is this information showing twice in the property information? I would only want it once, it might be confusing for a new user when they want ...

I've noticed that when trying to select multiple takeoffs and you miss when you click (i.e. click a blank spot) while holding shift all selections...

Hi, when printing markups from drawings the lines come out very thick and the PDF quality drops so low it's unreadable. Is this something that can...

Not sure if this is a bug, but it should be. Example. If I group by alternates, it does not automatically give me a level of "unassigned" I want t...

I have two area objects that I would like to merge. What I am finding is that when the object has a cutout, I am unable to merge

Anyone else having this issue? I've tried it on Chrome and Firefox.

It's a little bit difficult to explain this, so bear with me. So I do a lot of counts, like when I'm counting light fixtures on a project. I ha...

I'm trying to copy/paste several takeoff items from one sheet to another, including an area with cutouts, but only the area with cutouts is pastin...

It appears the Automatic Hyperlinks only show on the drawing sheets when the "Default" layer is selected. The Automatic Hyperlinks do not show on ...

I only found out today that I could drag a folder of drawings in and it keeps the folder structure but it can only do a rew drawings at a time oth...