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Bug Reports

Notice something not working quite right? Let us know here so we can fix it.
Copy to Clipboard
3d 10h
When I click and drag over an item and select 'Copy to Clipboard', I'm unable to paste the clipping anywhere.
5 Replies
Under Review
Unable to reorder folders
9d 0h
I've brought a project in from Planswift. The folders look like they all came in, but not in the correct order. When I try to move folder 01 in ...
4 Replies
Completed
Hip Valley Segment
10d 19h
Within 'Templates' I created a beam with the Hip/Valley tool and added the specific beam type from 'Items' and set the item properties to round up...
3 Replies
Planned
Drag and Drop Takeoffs not working when "Group by" is used in the Takeoffs tab
14d 13h
In the Takeoffs tab, when I group by folder, layer, or takeoff type then I can no longer drag and drop takeoffs (or folders) up or down in the lis...
1 Reply
Under Review
Help Button Broken Links
14d 18h
There are a few links, Training Videos and Community, in the (?) at the top right that don't work. I got to them through the community tab, but w...
1 Reply
Completed
concurrent operations on the same resource, please try again
15d 14h
This happened on two computers both which have limited resources. When 20+ takeoff items are deleted the begin to resurect themselves shortly aft...
6 Replies
Completed
Batch Rename
27d 15h
When I rename the page number only for one page it's working, but when i try to rename all it gives the Batch Rename window and after clicking Bat...
3 Replies
Completed
Adjust Manual scale font size or Clear previous page scale when re-scaling using the manual method to decrease font size
28d 17h
1 Reply
Completed
Automatic Page Naming
28d 17h
When trying to use the automatic page naming/numbering function on after importing multiple PDFs, the automatic naming seems to only apply to page...
3 Replies
Completed
Clicking the + new section button on an item on the Takeoff Totals panel does not update 'selected item' indicator's position on the panel
28d 17h
In the example below, I was adding a new section with Linear 3, but Linear 1 still had the "gray selected" box around it after I clicked Linear 3,...
2 Replies
Completed
Takeoff Element has got deleted when it is not supposed to.
79d 10h
1. When I create new takeoff while I'm looking into Legend page and then I need to do this takeoff using another Plan page, the takeoff I just cre...
2 Replies
Completed
Errors when export to CSV
86d 17h
3 Replies
Completed
PDF file uploads turn out blurry
100d 17h
Not sure if this is a bug or not, but when I upload some pdf files they turn out blurry where the text is difficult to read. Here is an example:...
4 Replies
Planned
Text modifications on last line item on extraction tool are ignored
101d 15h
With the extraction tool, when you modify the string of text that it pulls for each item it's going to create, none of the text you delete on the ...
3 Replies
Completed
Select Pages to Upload module when adding PDFs sometimes locks up/takes a long time to finish loading thumbnails
134d 8h
Experiencing some type of performance issue on a large set of plans, and I'm on a fast internet connection. Would like the ability to...
3 Replies
Completed
Delete confirmations only appear when deleting a takeoff item from the panels
134d 9h
I noticed that the prompts do not appear when you delete takeoff items straight off the takeoff screen, only when deleting them from t...
2 Replies
Completed
Cursor disappearing
134d 12h
Multiple users report that their cursor disappears entirely until they click outside of the browser, and then back in the browser. This started ha...
4 Replies
Completed
Adding Posts to Community
136d 11h
Problem: I am using Microsoft Edge because that is the company standard at my company. However, when I am creating a post within Community and c...
2 Replies
Completed
Chat box bubble blocks view of bottom area of takeoff panel
141d 14h
Would like to be able to minimize/hide it, or the ability to move the bubble elsewhere on the screen
4 Replies
Completed
Scroll bar on the pages panel does not update its position when pressing back/forward buttons on browser
141d 18h
I am not sure if this falls under the category of feature request or bug, but when you use the back/forward buttons on a browser to go to a previo...
2 Replies
Completed