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5d 15h

Ghost Lines

So I discovered something interesting. Anyone else seen a PDF line appear and disappear as your zoom in and out?

@Derek

Bobby Steed zzTakeoff5d 15h

Interesting indeed! If possible could you send this PDF to support@zztakeoff.com or to our website chat so we can take a closer look?

Perry Jenkins 5d 14h

You have an email Subject: Ghost Lines with a link to the attachement.

Bobby Steed zzTakeoff5d 14h

Received, thank you. We will look into this.

🚀1

Tony Warburton 2d 9h

Yes i also have this

👍1

Lorin Allred zzTakeoff20h 16m

Hey Tony, could you send us the project name/PDF as well so we can look into this?

Tysen Ellison 15h 11m

I saw this the other day. I fixed it by turning the High Res off. Seems like that's what caused it. Mine was the exact opposite I think. Details disappeared when I zoomed in past a certain spot.

Lorin Allred zzTakeoff11h 37m

Hey Tysen, could you also let us know which project this was for and send us the PDF?

We looked into the PDF line issue, and it was a bug in an older PDF rendering engine where the PDF lines with no length didn't render correctly. The Hi-Res (and new page uploads) use the latest PDF rendering engine, which is why they are showing up now. We have an update coming out soon that allows you to re-render/repair the pages in a project.

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