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Rulon Jessop
11d 1h

Labels in templates - items disappearing.

Completed

Some of my folder labels disappeared this morning. This happened last time there was an update but a few minutes later they all came back.




0
Heber Allred zzTakeoff11d 1h

Thanks for reporting. We will dig into this right away.

Rulon Jessop 11d 1h

I apologize I didn't put this in the bug reports.

Rulon Jessop 11d 1h

I just realized the issue isn't the labels disappeared. The items were removed from the folders.

Heber Allred zzTakeoff11d 1h

Sorry about the hassle. We are working on a repair, and will have it fixed soon. All the data is still there. Please don't try moving them, and we'll get it fixed up.

Heber Allred zzTakeoff11d 1h

We just finished a repair on this. Is it working properly for you now?

Rulon Jessop 11d 1h

Yes sir. Thank you

Heber Allred zzTakeoff11d 1h

Thanks Rulon. Sorry about that. We had made an update that allowed items with sub-items (for future advanced assemblies), and just needed to fix 1 small bug.

Jes 11d 0h

I'm noticing a similar issue (still occurring right now). When I copy & paste a template takeoff that I've already used, the items aren't attaching to it like children. They're getting pasted without being linked.

Jes 11d 0h

Nevermind spoke too soon (it's still not attaching items to the takeoff object on a paste)

Heber Allred zzTakeoff11d 0h

Jes, I'm having Lorin contact you to see if we can jump on a qucik Zoom call to get more details. We will fix ASAP.

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